About our London lab

Physical Data Recovery is run by Creative IT (UK) Ltd from a lab with its own cleanroom in Bermondsey, London SE1.

Drawing of a cleanroom with filtered air flowing down onto a workbench

Recovery done in-house

Many data recovery firms are front offices that send drives elsewhere. We do the work ourselves: diagnosis, cleanroom head replacement, board and firmware repair, imaging and RAID reconstruction all happen in our lab in London.

That keeps your device and your data in one place, with one team that knows its history, and lets us give you straight answers about what is and isn't recoverable.

How we handle your data

  • Devices are logged on arrival and stored securely while in the lab.
  • Recovered data is only accessed to check that the recovery worked.
  • Working copies are deleted once you confirm you have your files.
  • We comply with UK GDPR. See our privacy notice.

Company details

Creative IT (UK) Ltd, registered in England & Wales, company no. 05022253. VAT no. 899 3371 60.

Inside the cleanroom cabin used for opening hard drives
The filtered cleanroom cabin where drives are opened.

Talk to the lab

The first conversation is free. We'll tell you whether the fault looks physical or logical, which price band it falls into, and how to send the device.

If a drive is clicking, buzzing or not spinning, switch it off now. Every extra power-on can scratch the platters.

Request a free consultation

Tell us what happened and we'll reply with the likely fault, the price band and how to get the drive to us. Fields marked optional can be left blank.

Anywhere in England, Scotland, Wales or Northern Ireland.
How will you get the device to us?
How urgent is it?

Sent over an encrypted connection. We never share your details.

Call 020 7064 4996