About our London lab
Physical Data Recovery is run by Creative IT (UK) Ltd from a lab with its own cleanroom in Bermondsey, London SE1.
Recovery done in-house
Many data recovery firms are front offices that send drives elsewhere. We do the work ourselves: diagnosis, cleanroom head replacement, board and firmware repair, imaging and RAID reconstruction all happen in our lab in London.
That keeps your device and your data in one place, with one team that knows its history, and lets us give you straight answers about what is and isn't recoverable.
How we handle your data
- Devices are logged on arrival and stored securely while in the lab.
- Recovered data is only accessed to check that the recovery worked.
- Working copies are deleted once you confirm you have your files.
- We comply with UK GDPR. See our privacy notice.
Company details
Creative IT (UK) Ltd, registered in England & Wales, company no. 05022253. VAT no. 899 3371 60.

Talk to the lab
The first conversation is free. We'll tell you whether the fault looks physical or logical, which price band it falls into, and how to send the device.
- General enquiries, Mon–Sat 9am–6pm020 7064 4996
- Emergency line, outside business hours020 7237 6805
- Email, usually answered within the hour during opening timessupport@physicaldatarecovery.co.uk
If a drive is clicking, buzzing or not spinning, switch it off now. Every extra power-on can scratch the platters.