Physical Data
Recovery 020 7064 4996

NAS data recovery

Synology, QNAP and other network storage that won't boot, shows a crashed volume or has lost a drive.

Request a free consultationCall 020 7064 4996
Drawing of a two-bay NAS with one drive tray removed

Common NAS failures

  • "Volume crashed" or "storage pool degraded" warnings
  • One drive failed in a two-drive mirror, then the second started failing
  • NAS won't boot after a firmware update or power cut
  • Accidental reset, reinitialisation or deleted shared folders
  • Ransomware-encrypted shares: tell us at consultation and we'll explain what is and isn't possible

We don't need the NAS box

For most failures we only need the drives. Remove them, label each with its bay number and send them together. If your NAS used encryption, send the box too and tell us at the consultation.

Don't let the NAS "repair" or reinitialise the volume, and don't put the disks into a new NAS. Both can overwrite the information needed to rebuild the volume.

NAS prices
Initial consultationFree
2TB NAS (1TB + 1TB), one drive to repair£450 + VAT
QNAP or Synology RAID 5 NAS£650 + VAT

Larger or multi-fault NAS systems are priced as RAID recoveries.

Opened hard drive next to an external drive used to return recovered data

Get a quote for this recovery

The first conversation is free. We'll tell you whether the fault looks physical or logical, which price band it falls into, and how to send the device.

If a drive is clicking, buzzing or not spinning, switch it off now. Every extra power-on can scratch the platters.

Request a free consultation

Tell us what happened and we'll reply with the likely fault, the price band and how to get the drive to us. Fields marked optional can be left blank.

Anywhere in England, Scotland, Wales or Northern Ireland.
How will you get the device to us?
How urgent is it?

Sent over an encrypted connection. We never share your details.

Call 020 7064 4996