Physical Data
Recovery 020 7064 4996

Contact us and request a quote

Call, email or use the secure form. We reply with the likely fault, the price band and how to send your device.

Request a free consultationCall 020 7064 4996
Drawing of an envelope and a telephone

Phone and email

Lab address

Creative IT (UK) Ltd
Unit 1, 80 Willow Walk
London SE1 5SY
United Kingdom

Monday to Saturday, 9am–6pm. Visits by appointment.
Sundays: emergency line only.

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Outside London? See how to post your drive.

Recovered files being checked on a laptop
We check recovered files with you before anything is returned.

Send us the details

The first conversation is free. We'll tell you whether the fault looks physical or logical, which price band it falls into, and how to send the device.

If a drive is clicking, buzzing or not spinning, switch it off now. Every extra power-on can scratch the platters.

Request a free consultation

Tell us what happened and we'll reply with the likely fault, the price band and how to get the drive to us. Fields marked optional can be left blank.

Anywhere in England, Scotland, Wales or Northern Ireland.
How will you get the device to us?
How urgent is it?

Sent over an encrypted connection. We never share your details.

Call 020 7064 4996